Privacy policy.

1. Information We Collect

We collect the following types of information when you contact us, request service, or communicate with us:

Personal Information

  • Name

  • Phone number

  • Email address

  • Vehicle Identification Number (VIN)

  • Any information you voluntarily provide (vehicle details, service requests, etc.)

Communication Information

  • Messages you send by phone call or SMS/text

  • Call logs such as time, date, caller ID, and message content (for communication purposes)

We do not intentionally collect payment information through the Site unless provided directly by you during a transaction.

2. How We Collect Information

We collect information in the following ways:

  • When you call or text us

  • When you contact us through any form on our website

  • When you request information or services from us

  • When you communicate with us for scheduling or service-related reasons

3. How We Use Your Information

We use your information to:

  • Provide and manage our automotive services

  • Communicate with you via phone or text

  • Respond to inquiries and customer service requests

  • Verify vehicle information using VIN numbers

  • Maintain internal records and scheduling

  • Improve our communication and service quality

  • Comply with legal obligations

We do not sell your personal information.

4. Text Messaging (SMS) Consent

By providing your phone number, you consent to receiving:

  • Appointment reminders

  • Service updates

  • Quotes or estimates

  • Responses to your inquiries

  • Customer service communication

Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by texting STOP.

5. Sharing of Information

We may share information only as necessary with:

  • Service providers that help us operate phone, SMS, or website communication

  • Third-party tools used for texting, call routing, or scheduling

  • Law enforcement if required by law or court order

We do not sell or rent your information to advertisers or marketers.

6. Data Security

We take reasonable measures to protect your information, including industry-standard security practices.
However, no system or method of transmission over the internet or wireless networks is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (unless required for business or legal reasons)

  • Opt-out of text messages at any time

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect information from children.

9. External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Ace Motorsports LLC
Location: North Carolina
Phone: 984-325-7218/919-336-8850
Email: service@acemsports.com
Website: https://www.acemotorsportsnc.com